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Office Administrator

Our client is looking for a reliable, professional, and organized Office Administrator who will play a key role in managing administrative duties, customer service, and internal communication. This position requires excellent communication skills, strong attention to detail, and the ability to collaborate effectively with various departments. Imagine a career where you actively contribute to people's financial recovery while building your own professional future. 

More about the company:
The company is a specialized financial service provider focusing on debt counselling and consolidation. They help individuals stabilize their financial situation by consolidating multiple debt obligations into a single, affordable monthly payment, often accompanied by reduced interest rates and a restructured repayment plan. The company prides itself on its ethical approach and client-centered services, making them a trusted partner for individuals seeking sustainable financial growth and compliance.

📍 Location: Pretoria East
💰 Salary: R15 000 – R25 000 (depending on experience)
📈 Available Positions: Multiple
👉 Start Date: As soon as possible

Key Responsibilities:

• Accurately input data and maintain records across various systems and databases.

• Handle client inquiries via phone and email; build and maintain strong client relationships.

• Process client information and maintain accurate and up-to-date records and payment documentation.

• Ensure all client data and records are handled confidentially and accurately.

• Provide administrative support to multiple teams or departments as needed.

• Collaborate with internal teams such as finance, sales, and aftercare to ensure a smooth workflow.

• Listen attentively to client needs, address concerns, and resolve issues, or escalate to the appropriate department when necessary.

• Follow up with clients to ensure their inquiries have been resolved to their satisfaction.

• Communicate with credit providers to negotiate payment terms on behalf of clients.

• Track client progress, ensure accurate scheduling, and resolve data inconsistencies.

• Maintain positive client and stakeholder relationships through timely and friendly communication.

Job Requirements:

• Matric certificate (Grade 12)

• Strong skills in MS Office programs

• Experience in administration, client service, or related roles

• Good time management and organizational abilities

• Ability to work independently and as part of a team

• Professional appearance and demeanor

• Strong written and verbal communication skills in both Afrikaans and English

💡 Ready to make a positive impact in a supportive team environment? Apply now – we’d love to meet you! 🚀

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Kantoor Administrateur 

Ons klient is op soek na 'n betroubare, professionele en georganiseerde Kantoor Administrateur wat 'n sleutelrol sal speel in die bestuur van administratiewe take, kliëntediens en interne kommunikasie. Hierdie posisie vereis uitstekende kommunikasievaardighede, aandag aan detail en die vermoë om doeltreffend met verskeie departemente saam te werk. Verbeel jou ’n loopbaan waar jy aktief bydra tot mense se finansiële herstel én jou eie professionele toekoms bou. 

Meer oor die maatskappy:
Die maatskappy is 'n gespesialiseerde finansiële diensverskaffer wat fokus op skuldberading en -konsolidasie. Hulle help individue om hul finansiële situasie te stabiliseer deur verskeie skuldverpligtinge in een bekostigbare maandelikse betaling te konsolideer, wat dikwels gepaard gaan met verlaagde rentekoerse en 'n herstruktureerde terugbetalingsplan. Die maatskappy is trots op sy etiese benadering en kliëntgesentreerde dienste, wat hulle 'n betroubare vennoot maak vir individue wat op soek is na volhoubare finansiële groei en nakoming.

📍 Ligging: Pretoria Oos
💰 Salaris: R15 000 – R25 000 (afhangend van ervaring)
📈 Beskikbare Posisies: verskeie
👉 Begindatum: So gou as moontlik

Hoof Verantwoordelikhede:

• Voer data akkuraat in en hou rekords op verskeie stelsels en databasisse by.

• Hanteer kliënte se navrae per telefoon en e-pos; bou en handhaaf sterk kliënteverhoudings.

• Verwerk kliëntinligting, hou betalingsdokumentasie en rekords akkuraat en op datum.

• Verseker dat alle data en kliëntinligting vertroulik en akkuraat hanteer word.

• Bied administratiewe ondersteuning aan verskeie spanne of departemente soos benodig.

• Werk saam met interne spanne soos finansies, verkope en naverkope vir ’n gladde werksvloei.

• Luister aandagtig na kliënte se behoeftes, spreek bekommernisse aan, en los probleme op, of skakel deur na toepaslike afdelings waar nodig.

• Volg op met kliënte om seker te maak hulle is tevrede met die oplossing van hul navrae.

• Kommunikeer met kredietverskaffers om betalingsvoorwaardes namens kliënte te onderhandel.

• Monitor kliëntvordering, verseker akkurate skedulering en hanteer enige data-onreëlmatighede.

• Hou kliënt- en belanghebbendeverhoudings positief deur tydige en vriendelike kommunikasie.

Posvereistes:

• Matrieksertifikaat (graad 12)

• Sterk vaardighede in MS Office-programme

• Ervaring in administrasie, kliëntediens of verwante rolle

• Goeie tydsbestuur en organisasievaardighede

• Vermoë om onafhanklik en in spanverband te werk

• Professionele voorkoms en houding

• Goeie geskrewe en verbale kommunikasievaardighede in Afrikaans en Engels

💡 Gereed om 'n positiewe verskil te maak in 'n ondersteunende spanomgewing? Doen nou aansoek – ons sien uit daarna om jou te ontmoet! 🚀

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